Our Medispa Services in Montreal & Laval

Yes, consultation is strongly recommended for corrective and laser-based services, especially for acne, pigmentation, melasma, scars, stretch marks, hair restoration, tattoo removal, and long-term hair reduction. During the consultation, we evaluate your skin, discuss contraindications, review medications and recent procedures, talk about your goals, explain realistic expectations, recommend the safest treatment plan, and estimate the number of sessions, timing, and home-care support you may need.

Your consultation is designed to give you clarity before starting treatment. We review your concerns, skin history, lifestyle, downtime tolerance, and previous treatments, then explain what is suitable, what should be avoided for safety, what results are realistic, and whether a patch test, test shot, or treatment plan is recommended before booking a full corrective protocol.

Please arrive with clean skin for facial services or be ready to remove makeup before treatment. Avoid active tanning before laser, peel, pigmentation, or microneedling services, and tell us about medications, recent procedures, allergies, pregnancy, cold sores, or any active skin irritation.

For facial treatments, clean skin is always best. We do not recommend active tanning before laser, peel, pigmentation, or corrective treatments because recently tanned or sun-irritated skin may need to wait before treatment can be performed safely.

Please shave the area as instructed before your appointment. Avoid tanning, do not wax or pluck the area before treatment, and let us know if you have a recent tan, very sensitive skin, a history of cold sores in the area, or you are taking medications that can affect skin sensitivity.

Downtime depends on the service. Hydration and relaxation facials may have little to no downtime, while chemical peels, microneedling, pigment treatments, tattoo removal, and some laser services can cause temporary redness, dryness, flaking, warmth, or mild swelling for a short recovery period.

This depends on the treatment. After more intensive procedures such as microneedling, peels, or some laser treatments, you may need to wait until the skin has calmed before applying makeup; we will give you personalized aftercare instructions before you leave.

For many laser and corrective treatments, we recommend avoiding excessive heat, heavy sweating, friction, and direct sun right after your session. SPF is essential after most skin treatments, and tanning should be avoided when your skin is healing.

In most cases, it is best to keep your routine simple while the skin is recovering. Avoid picking, scrubbing, and using strong active products unless your specialist tells you it is safe to restart them.

That depends on the concern being treated, your skin type, your starting point, and how your skin responds. Most corrective treatments and laser hair removal require a series of sessions, and your specialist will explain the recommended plan during your consultation or first visit.

Intervals vary by service and by client. Many rejuvenation treatments are spaced a few weeks apart, while laser hair removal and deeper corrective protocols are often scheduled at longer intervals to respect the skin’s healing cycle and treatment goals.

Many services can still be performed in summer, but good sun habits are essential. If you are actively tanning or dealing with recent sun exposure, we may need to postpone certain laser or pigmentation treatments and adjust your plan for safety.

Yes, online booking is quick and convenient. You can select your preferred location and see current availability, and most reservations do not require online payment to secure the appointment.

We ask for at least 24 hours’ notice if you need to cancel or reschedule. Missed appointments without notice may be subject to a no-show fee, because appointment time is reserved specifically for you.

Yes, many clients choose packages or membership options because corrective and maintenance treatments often work best as a series. Packages can also reduce the per-session price compared with booking single visits.

Yes, consultation is complimentary. It gives you the chance to ask questions, understand your options, and receive a customized recommendation before committing to a treatment plan.

Yes, eligible massage therapy services may be submitted to insurance when your plan includes massage coverage. Coverage and reimbursement rules vary by insurer and policy, so we recommend verifying your benefits, annual limits, referral requirements, and provider conditions directly with your insurance company before your visit.

For eligible massage services, we can provide an insurance receipt for claim submission. Most insurers require a valid receipt and may ask for details such as the treatment date, client name, therapist information, amount paid, and any other information required by your provider, so please confirm the exact claim requirements with your insurer.

Yes, we offer flexible payment options on eligible purchases. If Klarna or another split-payment option is available at checkout, you can choose it online, and in-store package payment arrangements may also be discussed depending on your treatment plan.

Yes, in many cases we can recalculate your plan if you decide to continue with a package after trying one session first. This is a common option for clients who want to begin conservatively and then commit to a full protocol.

We accept massage insurance for eligible massage services and can provide supporting documentation for claim purposes. For non-massage aesthetic services, coverage depends entirely on your insurer and policy, so please verify eligibility directly with your provider.