Welcome to IPL Lab Medispa. By accessing or using our website (https://ipllab.com), services, or online store, you agree to be bound by these Terms & Conditions. Please read them carefully before booking appointments, making purchases, or using any features of our site. If you do not agree with these terms, you may not access our services.
IPL Lab offers a range of medical spa services, including but not limited to:
Intense Pulsed Light (IPL) and laser treatments
Skin rejuvenation, pigmentation correction, and hair removal
RF Microneedling, EMSZero body contouring, HIFU (SMAS lifting)
Hollywood Laser Peel™, PICO/YAG laser, and other advanced facial and body treatments
Professional facial treatments and skin-lightening procedures
All services are performed by certified and experienced technicians using FDA and Health Canada-approved equipment for your safety and optimal results.
Our online store offers professional skincare products and at-home treatment kits. Product descriptions, prices, and availability are subject to change without notice.
You must be at least 18 years old to book treatments or make purchases, or have parental consent for specific services.
By using our services, you confirm that you meet these eligibility requirements.
Appointments can be booked online, by phone, or in person.
Please arrive at least 10 minutes before your scheduled time.
Late arrivals may result in shortened or rescheduled sessions.
Cancellations or changes must be made at least 24 hours in advance to avoid cancellation fees.
Our treatments are not a substitute for professional medical advice, diagnosis, or treatment.
Please consult your physician before starting any treatment, especially if you have pre-existing medical conditions or are taking medications.
You must disclose your full medical history, allergies, and any conditions that may affect your treatment.
If you create an account, you are responsible for maintaining the confidentiality of your login information.
You agree to provide accurate, current, and complete information.
You may request to view or delete your personal data at any time, except for data we are required to retain for legal or administrative purposes.
All prices are listed in Canadian dollars unless otherwise specified.
Payment is due at the time of booking or purchase, unless otherwise agreed.
We accept major credit cards, debit cards, and other payment methods as indicated at checkout.
All sales are subject to applicable taxes.
Service fees are non-refundable once a session has been completed.
Product returns are accepted within 14 days of purchase if unopened and in original condition. Proof of purchase is required.
Customized or opened products are not eligible for return unless defective.
Your personal information is collected, used, and protected as described in our Privacy Policy.
We do not share your mobile phone or personal data with third parties or affiliates for marketing purposes.
Data is encrypted and securely stored.
All content on this website, including text, images, logos, and trademarks, is the property of IPL Lab or its licensors.
You may not use, reproduce, or distribute any content without written permission.
IPL Lab is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
Treatments and products are provided as described; results may vary based on individual factors.
You agree to release IPL Lab from liability for any adverse reactions or outcomes, except in cases of proven negligence.
IPL Lab reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
Continued use of the website or services after changes constitutes acceptance of the new terms.
For questions or concerns about these Terms & Conditions, please contact us at [email protected] or via our website contact form.